Archive for ‘Business Communication’

Google’s Lead Innovationist and Waze’s Head of Business Development on #SocialCommerce (SXSW Interactive Notes Vol. 2)

By , 14 March, 2013, 3 Comments
Google’s Lead Innovationist and Waze’s Head of Business Development on #SocialCommerce (SXSW Interactive Notes Vol. 2)

“Consumer expectations are off the charts due to the radical pace of technology and consumer access to it.” While we may have sophisticated hardware like iPhones, Androids and tablets to access whatever we want whenever we want, the software (websites, apps and experiences) is not always equally as sophisticated. He used Waze’s ability to lead him to cheaper gas prices as a prime example of the utility and immediacy it provides, which is not standard for most technology today, but yet many of us expect it because of the easy access we have to the hardware.

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LinkedIn Invite Etiquette (and beyond): A Few Simple Rules

By , 19 November, 2012, 19 Comments
LinkedIn Invite Etiquette (and beyond): A Few Simple Rules

A LinkedIn “connection” is just that, a connection not a contact. There’s a difference in language there. Industrial revolution business practices thrived on “contacts.” Sure, the top echelon of PR, marketing and sales folks knew the value of building relationships and meaningful connections, but most business disciplines thrived on “contacts,” lists, blasts and other one-way, one-sided, talk at you behavioral business tactics.

Finding the Right Culture to Fit Your Passion

By , 15 November, 2011, 16 Comments
Finding the Right Culture to Fit Your Passion

“A Culture is made – or destroyed – by its articulate voices.” -Ayn Rand.

Ask Questions, or Better Yet, Ask Better Questions

By , 7 November, 2011, 1 Comment
Ask Questions, or Better Yet, Ask Better Questions

Seems obvious, yes? Well, it’s not. This I know because of the many humans I encounter regularly who settle for status quo and operate within the confines they’ve been trained to obey. So, if you’re in the former – right on, and if you’re in the latter – start asking questions about the things you’re curious about and about the constructs in which you live.

Google’s Avinash Kaushik ‘Delivers Delight’ at MIMA Summit 2011

By , 13 October, 2011, 18 Comments

Extract insights from everything you do! Deliver delight across digital activities. Be authentic! Don’t guess.

Gary Vaynerchuk Talks ‘Thank You Economy’ with Brian Solis

By , 14 March, 2011, 1 Comment

I was able to meet Gary at MIMA Summit in Minneapolis in 2010 and have chatted with him since about various endeavors, which he surprisingly referenced in this interview to make a point about the way connections, and more importantly how we connect, is changing everything. I just got a copy of Gary’s new book and the first few pages are fantastic. He’s good people; based on his passion, determination and the action he takes alone. I suspect his book will not disappoint.

Brand and Agency Partnerships in Social Media: How to Disclose from a Brand Perspective

By , 21 December, 2010, 5 Comments

As more brands are engaging in social media, and using agencies to help develop strategies and execute on them, there exists the possibility for tension between the two parties. We always like to share the good work we are doing, right? Whether that is on our website, social network or our own personal page, we like showing off.

Marching Together: Recap of Mobile March

By , 29 March, 2010, 4 Comments

The majority of people DO NOT have Android or Smartphones… they have TEXT!!! We are the uber geeks, not consumers! The point here being that, thinking from a tech savvy box isn’t always a good thing, as the majority of the population runs on less sophisticated technology, but uses it well and via SMS. We should focus marketing efforts here. “Consumers want that brand, color or price point, not complicated application arrangements that require vast amounts of knowledge they don’t have to operate. Developing apps that actually relate to the consumer market would be a much better spend in developer time. We don’t need yet another Twitter app. The creativity comes in how you’re building the relationship with the customer, not the creativity in the app!!!

The Beauty of Technology: Recap of SMBSXSW from Afar

By , 15 March, 2010, 4 Comments
The Beauty of Technology: Recap of SMBSXSW from Afar

Social Media as part of the operational alignment is about creating edges and flows inside your company. Innovation happens on the edges where you get creative friction and where things and things can even be a little messy. What SM can do if you optimize the right way is create those edges and knowledge flows… can start happening inside your company.