Archive for ‘Digital Brand’

How Brands Should Behave on Social Media During a Tragedy

By , 14 December, 2012, 18 Comments
How Brands Should Behave on Social Media During a Tragedy

What I’ve seen from brands today is a great reminder that in this new age of marketing communications, applying the old one-way messaging strategies of yesteryear to modern mediums can have a really negative impact on your brand. In addition, human tragedies and Acts of God are sadly becoming more common occurrences these days, and like crisis communications plans, are something brands need to plan for.

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Sony and Miranda Lambert Latest to Leverage Interactive Video in Digital Marketing Campaign

By , 9 August, 2012, No Comment
Sony and Miranda Lambert Latest to Leverage Interactive Video in Digital Marketing Campaign

Interactive video. I’m a huge fan. Have been since Andy Grammers launched an interactive music video in early 2011 bringing a new avenue to sustainable attention to his hit single, “Keep Your Head Up.”

Community Management: Highlights from SMBMSP 40

By , 1 November, 2011, 3 Comments

A business function that endeavors to foster connections with a group of people around a shared interest or topic, and the development and execution of strategy around listening and engagement with members of that community. This function typically refers to online communities (social networks, forums, blogs and other digital media), but should complement other management functions established by an organization’s business objectives .

Google’s Avinash Kaushik ‘Delivers Delight’ at MIMA Summit 2011

By , 13 October, 2011, 18 Comments

Extract insights from everything you do! Deliver delight across digital activities. Be authentic! Don’t guess.