Posts tagged ‘Community Engagement’

Community Management: Highlights from SMBMSP 40

By , 1 November, 2011, 3 Comments

A business function that endeavors to foster connections with a group of people around a shared interest or topic, and the development and execution of strategy around listening and engagement with members of that community. This function typically refers to online communities (social networks, forums, blogs and other digital media), but should complement other management functions established by an organization’s business objectives .

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Community Management Questions for this Friday’s SMBMSP?

By , 26 October, 2011, 2 Comments

Please share any must-cover topics or questions you have surrounding community management in comments so we can try to incorporate into our discussion, okay?

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